VNA NEWS
Nurses First, Doctors Distant Second in Healthcare Provider Ratings
At the end of a year when Gallup found Americans’ confidence in the U.S. medical system at its lowest in a decade, a new survey reveals that some prominent players in the system are still widely acclaimed while others are not. Nurses receive the best rating by far, with 82% saying they provide excellent or good medical care, and doctors rank second at 69%. Smaller majorities feel positive about the care provided by hospitals (58%), walk-in or urgent care clinics (56%), and telemedicine or virtual doctor visits (52%).
Meanwhile, less than half of Americans give positive ratings to the four remaining healthcare entities measured: hospital emergency rooms (47%), pharmaceutical or drug companies (33%), health insurance companies (31%), and nursing homes (25%).
|
These results are from Gallup’s 2023 Health and Healthcare survey, conducted Nov. 1-21.
Most adults not rating the top-scoring providers’ care, as well as emergency room care, as excellent or good generally rate it “only fair,” while no more than 11% rate it “poor.” However, the same cannot be said for pharmaceutical companies, health insurance companies or nursing homes. The poor ratings for these (ranging from 32% to 37%) are as high or higher than those rating them only fair. Consistent with Americans’ skepticism about nursing home care, a West Health-Gallup poll conducted earlier this year found seven in 10 Americans resistant to living in a nursing home should they ever become unable to care for themselves, with most citing skepticism about the quality of care as their top reason. |
